Privacy Policy for UKCCRA

UKCCRA (Centre for Canine Reactivity & Aggression) is committed to the privacy of all our customers. All client information is collected and processed in accordance with the UK’s data protection legislation, including the General Data Protection Regulations (GDPR).

​

Basic Terminology

 

Personal Data

Any information relating to an identifiable person who can be directly or indirectly identified.

​

Special Category Data

(Sensitive Personal Data) Personal data that reveals racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; genetic data / biometric data; data concerning health; and data concerning a person’s sex life or sexual orientation.

​

Data Subjects

Individuals that we process Personal Data about (e.g., clients, employees, third parties we engage with).

​

Supervisory Authority

The Information Commissioner’s Office (ICO).

​

Data Controller

An organisation that controls the purposes and manner of processing.

​

Data Processor

An organisation that processes personal data on behalf of the data controller (e.g., an IT system).

​

Lawful Basis for Processing

There must be a legitimate interest for the processing of your data. Clear consent to processing will need to be provided by the data subject.
 

• If you have signed up to receive our e-newsletter, we will send emails to you offering updates in relation to UKCCRA.

• You always have the opportunity to unsubscribe from these emails by clicking the unsubscribe link on the email itself or by emailing [Insert UKCCRA email address here] with the heading "Unsubscribe".
   

We will never spam you, sell your email address to anyone, or share your contact details with third parties unnecessarily.

The only information we collect about you is the information that you supply yourself (e.g. enquiries, bookings, opt-in to newsletters).

​

Data We May Process
 

Sensitive Personal Data

We will not ask you for this.
 

Contact Data

We may process contact data that you provide (name, address, telephone number, email). This is used to contact you regarding purchases, enquiries, invoices, and relevant updates.

​

Website Data

We may collect analytics such as IP address, browser type, location, page visits, and navigation paths. This is used to monitor and improve our website.

​

This website may also use cookies to distinguish you from other users.

​

Enquiry Data

We may process data contained in any enquiry you submit to us to help improve our services.

​

Payment Data

If you book services, we process payment information securely for the supply of services and record-keeping.

​

Photography & Videography

Photographs or video recordings may be taken during UKCCRA activities. These may be used for training or promotional purposes. If you do not wish to be filmed/photographed, please let us know at the start of the session.

​

Data Retention

We will only store personal data for as long as necessary and will delete it once no longer required.

​

Your Rights
 

• You may request a copy of the personal information we hold about you.

• You may request corrections to inaccurate data.

• You may opt out of marketing communications at any time.
   

Please send requests to info@ukccra.co.uk.

​

Security

We have robust measures to protect your data against loss, misuse, and unauthorised access. While no system is 100% secure, we take steps such as password protection, antivirus software, and access controls to minimise risks.

​

ICO Registration

We process personal data for core business purposes (administration, accounts, marketing, service delivery). Based on ICO guidance, we are not required to register separately.

​

Changes to this Policy

This policy may be updated from time to time. Please check this page occasionally to ensure you are happy with any changes.